Thursday, February 22, 2024   22:05:52


A systematic and continuous process through which knowledge is identified, created, developed, maintained, shared and used in an administrative body and leads to learning, innovation, individual development, team and organizational development and productivity improvement.
Knowledge: A collection of explicit and implicit learnings and experiences related to work, such as ideas and creativity, skills, scientific documents, problem solving methods, content of specialized and expert meetings and criticism of the project. In other words, knowledge is organized and analyzed or summarized information to increase understanding, awareness, or diagnosis.


Organizational Structure
Knowledge Management is an immediate and independent manager who works under the direct supervision of the CEO in the company.
  • Knowledge Management Team: Implementing a knowledge management program is a new process that requires the support of the company’s chief officers as the leaders in this field. Employees should feel that knowledge management matters to the company and is a part of its strategies and goals. In this case, knowledge management will becomes a part of the employees’ work priority, so as a result, the company will benefit from the result. One of the strategies that should be implemented in the company to obtain the support of chief officers is the formation of a knowledge management team. Also, the formation of this team makes it possible to take and utilize the opinions of managers who have years of experience and proper understanding of the company’s facilities, limitations and needs. Knowledge Management Team should consist of chief managers. The purpose of forming this team is to gain the support of chief officers and leadership at the macro level.
  • Chief Knowledge Officer (CKO): Responsible for the main policy-making of knowledge management.
  •  Secretary of Knowledge Management: Responsible for all necessary coordination regarding advancing knowledge management in the field of work.
  • Knowledge Representative: Responsible for pursuing all the required knowledge management actions in the regarded field of work.
  • Knowledge Worker: A person or a group that actively engages in knowledge activities such as producing knowledge, recording and uploading information and knowledge documentation, or using published knowledge.
  • Specialist (Expert): Referring to those who have deep knowledge in a specific field, also being experienced and skilled due to what they have learned and practiced through specific situations.
The purpose of establishing a knowledge management system in executive bodies are:
  1. Aligning knowledge management with goals, plans and strategies of the company and organization
  2. Evaluating, supervising and monitoring the state of management progress in the company
  3. Creating and improving a knowledge  exchanging and sharing culture in the company and organization
  4. Identifying, creating, maintaining, sharing and continuous using of knowledge in the company
  5. Developing an integrated and accessible knowledge network in the administrative system with the participation of all departments
first, knowledge management seeks to eliminate redundancies and unnecessary methods, cut costs and save time by recording, storing and classifying applied knowledge, second, it pursues to train and raise the level of productivity and efficiency of employees by sharing knowledge. It also allows the managers to choose more flexible and accurate organizational strategies and based on that lead their organization purposefully.

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